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We are in our first phase of rolling out our coverage! As we grow, so will our network. Right now, we are servicing a limited area in downtown Shelton. Please get in touch to see if your area qualifies for coverage.

We’re local. That means no national call centers, no hidden fees, and no one-size-fits-all plans. Ripton is community-owned and focused solely on bringing better internet to Shelton, with service that puts people first.

We’re rolling out coverage in phases across Shelton. Sign up for updates and we’ll let you know as soon as your area is ready. Our goal is to reach as many households as quickly—and as fairly—as possible.

We offer 1 Gigabyte speeds that are symmetrical – meaning the speeds for upload and download are the same. Our cutting-edge equipment works with local fiber links to provide reliable wireless coverage to eligible homes and businesses.

Absolutely! We welcome residential and business customers in our eligible areas of coverage.

We offer one standard package: 1Gig service at $49.99 per month for either a residential or business subscription! 

In most home scenarios, a 1Gig connection can easily support more than 20 devices, even with multiple devices streaming or gaming simultaneously (depending on how each device is using the internet e.g. streaming 4K or simple browsing).

As we expand, we will offer larger data options for our customers!

No! Installation and set-up fees are included in your subscription.

If you terminate service with us and do not return your equipment within 30 days, this will be subject to a unreturned equipment charge.

As of now, we solely offer internet services.
We are happy to recommend commonly used alternatives such as YouTube TV and Ooma. You can often replace expensive cable and landline bills by switching to a VOIP phone line and streaming services.

Not currently, but we are developing our Anchor Club.

Due to the nature of our network, certain locations could be eligible for Anchor Site status. Customers could agree to mount larger equipment to their home (a 1ft receiver instead of a 5×5″ cube receiver) in exchange for discounted internet. We’ll notify the community when this option is released.

A home or business installation takes no more than 2 hours. Our technicians are trained to come in and out as quickly as possible to avoid unnecessary disruption.

At this time you can only use our device since our equipment is integrated, but don’t worry, all equipment is included in your subscription.

No! Everything is included. When you sign up for service, Ripton will provide a router and smaller receiver device.

Contact our service team by submitting a request or emailing [email protected].

During off-hours, leave a message any time and we’ll get back to you as soon as possible, usually within the next business day!

At Ripton, we design the network to be able to withstand typical weather conditions. It’s important to note that our equipment does not involve satellite-based signals, so the impact from large storms is not the same most have experienced with satellite-based services.

As with any provider’s service, we cannot guarantee a significant weather event will not affect your connectivity, but the beauty of wireless is the rapid recovery after significant storms or power outages.

First, submit a request to check your eligibility. A local Ripton representative will be in touch to discuss next steps.

Our convenient customer portal is available 24/7 to view or pay your bill.

You can cancel at any time – no fees or hassle! Just give us 30 days’ notice so we can process the request and collect the equipment.

We accept all major credit cards or ACH payments through our payment partner, Stripe.

No long-term contract or commitment is required! Our service is month-to-month so you’re free to cancel anytime without penalty. We believe in earning your business each month with reliable service and great support.